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Hey folks, let’s talk about the Traffic Club of Chicago Transportation & Logistics Customer Forum. This event was buzzing with a bunch of industry bigwigs chatting about how leadership in transportation and logistics is shifting gears. The convo was all about being nimble, tech-savvy, and keeping up with the crazy-fast changes in the game.

Keeping Up with the Speed of Change

They were really hammering home the idea that leadership has to be super agile nowadays. With technology like AI, ML, Data Analytics, and RPA (those cool robotic things), it’s like everything’s moving at warp speed, and leaders have to keep up or get left behind.

Dealing with a Diverse Workforce

Talk about talent management—imagine HR policies that fit everyone from boomers to Gen Z. The panel asked if our HR rules are keeping up with globalization and the tech wave or if they’re stuck in old-school thinking.

Thinking about Your Legacy

The panelists got deep for a bit, asking everyone to think about the legacy they’re leaving behind. They stressed the importance of having a game plan, knowing what you want, and rallying your squad to make it happen.

Talent Shortage at Mid and Senior Levels

Here’s a head-scratcher: the industry’s got loads of tech-savvy newbies, but where are the experienced folks at the mid and senior levels? That’s a real puzzle they’re trying to figure out.

Personality Tests and Staying Curious

They brought up this personality test thing called the Predictive Personality Index. Plus, they gave a shout-out to curiosity, saying it’s a big deal for driving new ideas and making things happen in this field.

Managing Your Time Like a Boss

Practical stuff was on the table too, like managing your time better. They recommended setting aside “thinking time” and blocking it out on the calendar.

Customer-Centric Strategies

They came full circle to talk about customers, stressing the importance of giving them value that goes above and beyond. Knowing when to say “yes” or “no” to customers was a hot topic—balancing what they want with what’s feasible.


So, this forum was a real eye-opener about what’s cooking in transportation and logistics. It’s all about adapting, planning smart, putting customers first, and staying ahead in this fast-changing world.

Looking back at all the juicy insights from the forum, it’s clear that the future of this industry lies in the hands of leaders who embrace change, get creative, and always keep the customers smiling while navigating the twists and turns of the global stage

Want to know more about how this could impact you and your business? Get in touch with us today.